Welcome to koragine.shop’s shipping terms! To ensure your tents and sleeping bags are delivered smoothly and safely, we have detailed the shipping process, timelines, import and export standards, and information about our partner logistics companies below.
I. Shipping Areas
Domestic Shipping (USA): Includes all 50 states
International Shipping: Available to select countries/regions (please contact customer support to confirm specific countries)
International shipping may be affected by local customs, regulations, and shipping conditions. Shipping costs and delivery times vary depending on the region.
II. Domestic Shipping Time
Order Processing Time: Usually 1-2 business days (excluding weekends and holidays)
Standard Shipping (USPS, UPS, FedEx, etc.): 3-7 business days
Expedited Shipping: 1-3 business days (additional fees apply)
Note: Delays may occur due to weather, holidays, or force majeure events.
III. International Shipping Time
Order Processing Time: 1-2 business days
Shipping Time: Usually 7-21 business days, depending on the destination and customs clearance
Customs Duties and Import Taxes: International orders may incur customs duties, VAT, or other import fees in the destination country. These fees are the responsibility of the buyer.
IV. Import and Export & Customs Standards
Import and Export Compliance
All exported goods comply with US customs and international shipping standards.
For international orders, we will provide the necessary invoices and customs declaration documents.
Customs Clearance
We will do our best to assist with customs clearance, but we cannot control the customs policies of each country.
Delays or additional taxes incurred are the responsibility of the buyer.
V. Logistics Partners
We cooperate with several reliable logistics companies to ensure safe and fast delivery of our products:
Domestic Logistics
UPS
FedEx
USPS
International Logistics
DHL Express
FedEx International
USPS International
All shipments include tracking numbers, which can be checked on our website or the logistics company’s website after placing your order.
VI. Shipping Notes
Please ensure your shipping address is complete and accurate, including zip code, street number, and contact phone number.
We reserve the right to charge the buyer for any additional costs incurred due to incorrect or undeliverable addresses provided by the buyer.
We are not responsible for delays caused by weather, natural disasters, or force majeure events.